Returns Policy

We hope you will be completely satisfied with the goods you purchase from us. However if any item you receive is not as you expect, please return it to us and we will refund your money in full.You may return the order within 15 days of receiving the goods without giving a reason. Return the goods to us unused with a cover note and we will refund the cost of the purchase. You must pay the return postage. Please return to:

Calligraphers' Shop
ul. Grodzka 60/12A
31-044 Krakow
tel. 12 396 57 12

Damage claims will be accepted if they are advised within 30 days of the purchase date and we will either replace it or refund your money in full.Your rights to return goods are protected under the EU Distance Selling Directive which can be found at